Deleting Your Account

1. Open Wavely and sign in to the account you want to delete.
2. Go to Settings, then Personal information, then Delete account at the bottom.
3. Read what will be deleted and what will transfer to other people.
4. Confirm it’s you with your password, a code we text you, or Apple or Google, depending on how you sign in.
5. Confirm. You will be signed out on every device, and your account is deactivated straight away.

If you no longer have the app, or cannot sign in, email privacy@usewavely.com from the email address on your account with the subject “Delete my account” and your username. To protect you from someone deleting your account without permission, we will reply to that address and ask you to confirm before we act. If your account has no email address, tell us your username and mobile number, and we will tell you how we will confirm it is you.

If you no longer have access to that email address, tell us, and we will ask for other information that only the owner of the account would know.

1. Immediately: your account is deactivated. Your profile, posts, comments, and ratings are hidden from everyone, and nobody can find or message you. Totals that do not identify you, such as how many likes a post has, still count you until your account is deleted.
2. Within 30 days: when you sign back in, we ask whether you want to keep your account. Choose Keep my account and the deletion is cancelled, with everything as it was. Signing in alone does not cancel it.
3. After 30 days: we permanently delete your account and the information below, including your photos and videos in storage and any copies made from them. This cannot be undone. From then on, totals such as a post’s likes and ratings no longer count you.
4. Backups: copies in our backups expire within 7 days. Until then they are kept secure and used only to recover from a system failure.

• Your profile: username, display name, photo, bio, email address, mobile number, and date of birth.
• Your posts, with their photos, videos, and locations.
• Ratings you gave, and every comment and reply you wrote, wherever you wrote it.
• Your likes, saves, and reposts.
• Who you follow, your followers, and follow requests.
• Your notifications, settings, interests, and Not interested choices.
• Your recent searches, your search activity and viewing history, and the signals behind your Home Feed.
• Folders you own that nobody else contributes to.
• The content of messages you sent. Other people in those conversations see that a message was deleted, rather than a copy of it.

• A collaborative folder you own passes to one of its contributors. If it has none, it is deleted.
• A collaborative folder someone else owns keeps the posts you added to it, because the folder is theirs. Your own posts are deleted, so they disappear from it.
• A community you created passes to another admin, or to a member if there is no other admin. Only if nobody is left does it close.

We keep some information after deletion only where we must:

• Where the law requires us to keep it, for as long as it requires.
• Reports and moderation records needed to keep people safe, such as the fact that an account was removed for breaking the rules, so it cannot simply be recreated.
• Information needed for an ongoing investigation or a legal claim.
• Statistics that do not identify you.

You can delete individual posts, comments, ratings, and folders, and clear your recent searches, at any time. Your Privacy Controls explains each. To ask us to delete other specific information, email privacy@usewavely.com.

If you joined the waitlist but never created an account, you can leave it on the waitlist page after confirming it is you with a code, which works from the United States and Canada, or from anywhere by asking privacy@usewavely.com. Leaving deletes your email address and claim at once, and your name is held for 14 days before anyone else can claim it. Copies in our backups are gone within 7 days.

The unsubscribe link in our emails only stops email. It never deletes your sign-up or releases your name. If an email to you ever could not be delivered because the address does not exist, or was marked as spam, the address stays on our do-not-send list, as the Privacy Policy describes.